author: Zarimir Mitev
title: Measures for Interaction Complexity
keywords: measures
topics: Algorithms and Data Structures , Software Technology
committee: Arend Rensink
started: May 2019

Description

We all know that some systems are more cumbersome to use than others, though they offer the same type of functionality. For instance, WhatsApp has a lower treshhold than email;Blackboard is a pain in comparison to Dropbox.

How can we quanity this kind of usability? Certainly this has to do with the number and kind of interactions: clicking, selecting, entering text. The assignment is to define a measure of interaction complexity that captures this aspect of usability.